UNO-Q is a call-forward queueing system that increases service efficiency, decreases wait time and improves single-line and linear customer queuing experiences!
Serve 30% more customer per hour!
UNO-Q Plug-n-Play Electronic Call Forwarding is a quick, easy-to-install and ticket-less queuing solution. Customers physically wait in a line and are served when their turn arrives. UNO-Q is a step forward in simplifying queuing experiences while optimizing service efficiency.
This solution helps you streamline service area operations. It is a basic system perfect for simple transactions. Leading pharmacies, clinics, small service centers, laboratories, deli counters, warranty centers, telecommunication service centers are all switching to linear queuing systems to monitor and manage customer flows.
Wavetec’s simple and comprehensive UNO-Q call forwarding streamlines customer flow for up to 32 counters. Cutting down customer wait times, this plug-n-play solution is ideal for small retailers, pharmacies, restaurants, post offices or fast food chains that require a simple yet comprehensive system to manage waiting customers. Wavetec provides customizable queuing solutions to cater to diverse service issues faced by organizations.
With a linear call forwarding system, you can keep track of average customer serving time, monitor teller efficiency and peak foot traffic hours. Our queuing solutions can be integrated with digital signage and customer feedback solutions to deliver complete customer experiences.