Prioritize What Matters & Develop Services That Exceed Expectations
Opinion Plus is an advanced customer feedback solution that bridges the gap between your standards of service and customer perceptions of them. Master the provision of customer experience standards and implement desired changes, all in real time!
Cultivating Refined
Customer Experiences
Customer needs and expectations are constantly evolving, and thus customer feedback is vital for customer-centric businesses. Wavetec’s Opinion Plus is the key to extracting data regarding customers’ experiences and understanding what is expected of your business.
Measure customer satisfaction in real time
Follow-up on staff and branch performance
Show commitment to hearing customer opinions and implementing service improvements
Take strategic decisions based on dynamic reporting
Product Features
This ticketless, single line queuing system is a cost effective way to
manage queues in the fairest and fastest way
Customer Feedback, Simplified
Opinion plus is a robust, centralized customer feedback solution that gives you the opportunity to gather, consolidate, analyze, and follow through on feedback from customers.
Collecting customer feedback shouldn’t be complicated. Our easy-to-use solution measures the voice of your customer so you can take action and provide an exceptional experience.