Countertop customer satisfaction kiosk

floor-standingfor airport

Prioritize What Matters & Develop Services That Exceed Expectations Opinion Plus is an advanced customer feedback solution that bridges the gap between your standards of service and customer perceptions of them. Master the provision of customer experience standards and implement desired changes, all in real time! Cultivating Refined Customer Experiences Customer needs and expectations are constantly evolving, and thus customer feedback is vital for customer-centric businesses. Wavetec’s Opinion Plus is the key to extracting data regarding customers’ experiences and understanding what is expected of your business. Measure customer satisfaction in real time Follow-up on staff and branch performance Show commitment to hearing customer opinions and implementing service improvements Take strategic decisions based on dynamic reporting