With SMART SHORTCUT you keep queues "as short as possible and as long as necessary".
Through efficient real-time queue management by VIAGUIDE, the change of walkways is standardised, meaning you improve and accelerate waiting processes, contributing to an optimised waiting experience. The result: optimised queues with more satisfied customers, visitors or passengers.
SMART SHORTCUT is simplified in many places:
Staff opening and closing queue belts between visitors is eliminated and queue layouts are standardised and adjusted in real time. Smart Gates are controlled by remote control, web interface or fully automatically by 3D sensors that measure customer flow at all times.
The benefits of SMART SHORTCUT
Innovative measurement using 3D sensors
Optimized queues
Rerouting through Smart Gates (fully automatic possible)
Fewer personnel required
Keep an overview of the queue with sensors and automatically reroute if necessary
At the heart of our SMART SHORTCUT solutions are our Smart Gates - electronic swing gates that change position when needed and safely regulate the flow of people. SMART SHORTCUT's innovative queue metering makes "waiting in line" as pleasant as possible.
Customers are guided efficiently and queues are optimised. These are the features SMART SHORTCUT brings to the table:
Change of routes
Redistribution of customers within the queue
Activation of overflow queues