As the share of air transportation increases, the complexity of airport operations in every area deepens correspondingly. It requires a professional methodology to keep passengers and cargo safe, as the Ground handling services cover multiple operations at the same time. Ground handling systems use the latest technologies to ease ground handling operations and decrease this complexity.
What are Ground Handling Operations?
In aviation, the term "ground handling" refers to the wide range of operational services provided to facilitate a flight or airplane ground repositioning, preparation for, and upon conclusion of a flight, which will include both passenger service and ramp service functions. As one of the vital operation areas in airport management, ground handling operations include:
Ramp services
Cabin services
Passenger services
Operation services
Catering Services
Field Operation Services
Baggage Services
Why Do Airports Need Ground Handling Systems?
The ground handling process contains a significant level of risk since operations are carried out in high-noise and high-traffic areas. Ground handling tasks require various machines and vehicles to work in proximity. Personnel needs to work at heights during the loading, catering, and refueling of planes. Moreover, ground handling operation is highly strategic to execute successful airport management, considering its impact on passenger satisfaction.
In dynamic environments such as airports, urgent changes, flight delays, or unexpected routings negatively affect ground handling operations. GHS technologies strengthen capacity planning, resource allocation, and airport employees' decision-making processes.