Server software Q-KMS

CUSScontrolmonitoring

Q-KMS is a platform developed to configure and manage the kiosks and their hardware components connected to airline/airport systems. It was designed with the guidance of IATA Common Use Self Service (CUSS) principles. Q-KMS platform supports kiosks in both dedicated single-application (DSAM) and multi-application (MAM) modes. The most central component of Q-KMS is application manager to coordinate and manage applications and events related. Application manager performs the following major functions: Coordinating multiple applications in MAM mode. Watching applications by the means of operation system, interrupts them if necessary Restarting applications as scheduled. Publishing the events to the applications and other stakeholders. Accepting remote requests from Q-KMS Server such as the commands to change the states of applications, testing or querying hardware components. Common Launch Application (CLA) is a GUI provided by Q-KMS has the following basic functionalities: Taking control of the screen if none of the applications is available to do that and providing appropriate GUI in such cases. Testing hardware devices, diagnosing issues. Assisting airline staff to help passengers who are having problems using kiosk. Monitoring events and logs that system generates Checking configuration of the kiosk Q-KMS can be used both as a stand-alone product and as a platform integrated to our other products such as KAPP, ALAPP and customer adaptations.