Passenger management software OPS

customer satisfactionfor airportreal-time

PREMIUM passenger EXPERIENCES: CHAUFFEUR CONNECT Offering premium passengers a seamless luxury travelling experience remains a core focus for airlines that are looking to differentiate their service and add value to their most valuable and loyal customers. SEAMLESS GROUND TRANSPORT EXPERIENCES EVERY TIME Whether managed by the airline or a third party provider, the Latitude 247 software enables airlines to be assured that their passenger experience will deliver a premium experience every time. AUTOMATED PROCESSES WITH REAL TIME ACCESS TO PAX DATA Our software delivers real time updates from the GDS and PNR so drivers are automatically notified of any bookings or alterations to passenger schedules. The right type of car arrives exactly when and where your passenger requires it. SELF SERVICE PROVIDES PASSENGER WITH CONTROL Your passengers can view the status of their booking on their mobile device or website. They have confidence that their transport is arranged and they can easily make changes to their booking if required. Driver ratings by passengers provide feedback to the airline for managing performance and capturing customer satisfaction metrics. CREW CONNECT Know where your crew are and have confidence they will consistently arrive on time with an automated booking and scheduling product that fully integrates with staff rosters. NO FLIGHT DELAYS DUE TO STAFF TRANSPORT ISSUES Our automated booking and job dispatch system eliminates manual processes and automatically updates ground transport bookings if crew rosters or training schedules are changed.