Do not miss an opportunity to inform a seamless journey in the moment of engagement by revealing areas of inconsistent CX across both your physical and digital touchpoints. Offer your customers the convenience of choice, letting them use their own devices or reach them where they are at in their digital journey, across any channel, while maintaining exceptionally high response-rates.
Simple, Easy and Secure. Capture valuable and actionable real-time feedback sentiment with only three buttons on any device, completely anonymously and wherever you want
Get Fast, In-Depth and Contextual Feedback. Gain a deeper understanding of the 'why' with rapidly appearing follow-up questions or custom reason codes, and capture contextual input with open-ended comments
Unlimited Customization Options. Choose your channel, customize the design, ask one or multiple questions, include reason codes with personalized icons, add open-text comments, display live results or in-depth statistics at the end, and so much more...
TABLETS
Take all that digital has to offer wherever you want to gather location-specific data with our Tablet solution. Customize your display and design by including your logo, changing the background or text color and make the tablet content and placement fit your specific business needs.
EMBED
Embed our virtual Smiley Box anywhere using interactive iframes, modals or pop-ups!
On your website. Embed Virtual Smiley Boxes directly into your website where it matters the most to gather real-time relevant insights
Email Signature. Embed a Virtual Smiley Box in your email signature to gauge the quality of the service provided and rapidly identify areas of improvement