Wall-mounted customer feedback device OPINYON

for airport

The Smiley OPINYON box offers a solution that puts customer satisfaction at the heart of your sales strategy. Thanks to this tool, you can measure customer satisfaction on site. The concept is simple: the terminals are completely autonomous and can be placed in self-service at strategic points in your survey area (exit, checkout, cafeteria, etc.). Customers and users then answer a satisfaction question by simply pressing the terminal. The results are collected and sent to be retrieved via an administration interface, or directly via an email report. Reports can be received for an entire department or just a few people, at the frequency of your choice. We support you in analyzing the data and collecting as many responses as possible. - Works without power supply - Operates without an Internet network (via GSM network) - can be badged to notify intervention - Robust