Management software CALL CENTER

controlmonitoringfor aeronautics

Call Centre for Lifts is a software solution for the comprehensive management of emergency lift communicators. The software will even allow you to handle alarms and control calls. You get not only a detailed overview of all your calls from the lift, but the option to archive them or export the data e.g. for customer reports preparation. Management of control and alarm calls Without additional hardware Support for CPC and P100 protocols Features & Benefits MANAGEMENT OF CONTROL AND ALARM CALLS Make use of our software to manage your control and alarm calls. The software archives the control-call logs, making them auditable in line with the EN 81-28 standard. WITHOUT ADDITIONAL HARDWARE 2N® Call Centre is a software-only solution for lifts. It makes use of VoIP connection, and so does not need any additional hardware to operate. SUPPORT FOR CPC AND P100 PROTOCOLS Thanks to its support for CPC and P100 protocols, you can connect any compliant lift communicator; Regardless of type or manufacturer. REMOTE MONITORING AND CONTROL You get real time 24/7 monitoring of all connected lifts or lift communicators with visualization and alert options. INTEGRATED VOIP PHONE Use the integrated VoIP phone for handling alarm calls. CONTROL AND ALARM CALL MONITORING Being monitored means you get a complete record and report on calls, which can be stored and exported at any time to suit user needs. LIFT CABIN VIEW-PORT Use the camera module to have visual information from lift cabin. WELL-ARRANGED GRAPHICAL DISPLAY